Last Updated: April 2026

Poise Events Ltd (“Poise Events”, “we”, “us”, or “our”) is committed to protecting personal data and handling it responsibly, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, process, store and protect personal data when you interact with our business or use www.poiseevents.co.uk
.

1. Our Commitment

Poise Events Ltd respects the privacy of clients, website visitors, suppliers and contacts.

We are committed to ensuring that personal data is:

Processed lawfully, fairly and transparently
Collected for specific, legitimate purposes
Accurate and kept up to date
Relevant and limited to what is necessary
Stored securely
Retained only as long as required
Protected against unauthorised access, loss or misuse

2. Who We Are

Poise Events Ltd is the data controller responsible for personal data collected through our website and business activities.

Website: www.poiseevents.co.uk

Email: sophie@poiseevents.co.uk

3. What Personal Data We May Collect

Depending on how you interact with us, we may collect:

Website Enquiries
Name
Company name
Email address
Telephone number
Event details or enquiry information
Client & Supplier Relationships
Contact details
Billing information
Contractual information
Project communications
Website Usage Data
IP address
Browser/device information
Pages visited
Cookies and analytics data
Event Delivery (where relevant)

For certain projects, clients may provide delegate or attendee information necessary for event management services.

Where this applies, data is handled securely and only for agreed purposes.

4. How We Use Personal Data

We may process personal data to:

Respond to enquiries
Provide quotations or proposals
Deliver event services
Manage bookings and supplier relationships
Communicate with clients and contacts
Improve our website and services
Maintain records for legal, financial or tax purposes
Meet contractual or legal obligations

5. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent – where you opt in or provide information voluntarily
Contract – where processing is necessary to deliver agreed services
Legitimate Interests – to run and improve our business
Legal Obligation – where required by law

6. Data Sharing

We do not sell personal data.

We may share information where necessary with trusted third parties such as:

Venues and hotels
Event suppliers
Technology providers
Accountants or professional advisers
Legal or regulatory authorities where required

Any sharing is limited to what is necessary for the relevant purpose.

7. Data Security

Poise Events Ltd takes reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss or disclosure.

These measures may include secure systems, password protection and the use of reputable third-party platforms.

8. Data Retention

Personal data is retained only for as long as necessary for the purpose it was collected, including:

Delivery of services
Ongoing business relationship management
Legal, tax or accounting requirements
Resolution of disputes

When no longer required, data is securely deleted or anonymised where appropriate.

9. Your Rights

Under UK GDPR, individuals have the right to:

Access their personal data
Request correction of inaccurate data
Request erasure of data (where applicable)
Restrict processing
Object to processing
Request data portability
Withdraw consent where consent is relied upon

Requests can be made using the contact details below.

10. Delegate / Event Data

Where Poise Events processes attendee or delegate data on behalf of a client for event delivery, that client may also be a data controller and Poise may act as a data processor for specific activities.

Data is processed only in line with client instructions and for the agreed event purpose.

11. Cookies & Website Tracking

Our website may use cookies and analytics tools. Please refer to our separate Cookie Policy for more information.

12. Contact Us

For any questions regarding data protection or to exercise your rights, please contact:

Poise Events Ltd
Email: sophie@poiseevents.co.uk

13. Complaints

If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk

14. Policy Updates

This policy may be updated from time to time to reflect legal, operational or business changes. Updates will be published on this page.